Admit it: You don’t like tech support guys. It’s nothing personal. It’s just that calling on one means spending money on tech support. And no one enjoys doing that.
We know where you’re coming from. So we’ll do everything in our power to make sure you’re spending your money wisely. Here are some other reasons why you’ll like MacShaman.
We say “no” to geek speak.
Yeah, we know our stuff. But we’re not going to rub your face in it. In fact, we strive to explain things in terms the average person (not computer nerd) can actually understand.
We can handle it all.
Our team knows Apple hardware and software inside and out — and the networks that tie it all together. Plus, we offer all the related tech support services you possibly could need. Check out our range of services.
MacShaman started up in 2004, and principal Craig Batt has worked on Macs extensively since 1999. No matter what your hardware, software or networking problem, we’ve probably seen it before.
We’re more than one guy.
Craig’s our main man, but our team of trusted service providers allows us to scale up when your needs demand it.
We’re certifiable (and certified).
As a member of the Apple Consultants Network , we’ve been certified in Apple and related technologies. Our credentials: Apple Certified Help Desk Specialist (ACHDS), Apple Certified Support Professional (ACSP) and Apple Certified Technical Coordinator (ACTC).
We’re a safe choice.
That is, you’ll never get fired for hiring MacShaman. We’re fully covered for general and professional liability, including errors and omissions. And when accessing your Mac and/or network, we always respect your privacy and confidentiality rights. Just ask one of our many satisfied customers.
We’re competitively priced
Nope, we’re not the cheapest on the block, but our rates are quite reasonable.
We’ll reassure you.
Don’t break down just because your Mac just did. We promise to talk you down off the ledge and then fix whatever has gone wrong.
Like what you see? Call us at 617-445-0005 or email firstname.lastname@example.org to learn more.