RATES

At MacShaman, we're all about flexibility in our pricing options. Here's the rundown.

SERVICE CALL: $300

  • Up to 2 hours onsite service provided

HALF DAY: $600

  • Up to 4 hours onsite service provided
  • Follow-up call/email

FULL DAY: $1200

  • Up to 8 hours onsite service provided
  • Follow-up call/email
  • Documentation

Interim Rate: $150/hour

This is the rate we charge if your service call or half-day appointment runs over. For example:
  • A service call runs over 2 hours: We charge $150/hour thereafter until you reach a half day (4 hours).
  • A half-day appointment runs over 4 hours: We charge $150/hour thereafter until you reach a full day (8 hours).

Phone/Remote Rate: $150/hour

  • We bill phone and remote support in 15-minute increments.

Night/Weekend/Emergency Rate: $250/hour

In a real pinch? If you absolutely need us, we'll stop what we're doing and come over right away.

Travel: $50/hour

  • Travel beyond 1 hour from Boston zip code 02123

Service Agreements: Call for details

  • Retainers
  • Special projects
  • Preventive maintenance