SERVICE CALL: $300

• Up to 2 hours onsite
  service provided

HALF DAY: $550

• Up to 4 hours onsite
  service provided
• Follow-up call/email

FULL DAY: $1000

• Up to 8 hours onsite
  service provided
• Follow-up call/email
• Documentation

Interim Rate: $125/hour

This is the rate we charge if your service call or half-day appointment runs over. For example:

• A service call runs over 2 hours: We charge $125/hour thereafter until you reach a half day (4 hours).
• A half-day appointment runs over 4 hours: We charge $125/hour thereafter until you reach a full day (8 hours).

Phone/Remote Rate: $125/hour

• We bill phone and remote support in 15-minute increments.

Night/Weekend/Emergency Rate: $250/hour

In a real pinch? If you absolutely need us, we’ll stop what we’re doing and come over right away.

• Please read “How Do I Know If It’s an Emergency?“
• This rate applies weekdays between 6 p.m. and 10 a.m., and all day Saturday and Sunday.

Travel: $50/hour

• Travel beyond 1 hour from Boston zip code 02123

Service Agreements: Call for details

• Retainers
• Special projects
• Preventive maintenance